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Process Lead Shared Services

Process Lead Shared Services

Your challenges

  • Ensuring appropriate end to end process design across Balta’s business units (where possible) aiming at harmonization and a standardized use of applications in collaboration with the enterprise/integration architect
  • Ensuring comprehensive customer specifications are prepared, in collaboration with user departments and process owners
  • Making sure that the IT/process solution adequately covers the needs of the business (covering all business units, departments support functions and affiliates) in collaboration with other process leads ensuring an end to end view
  • Management of the process team(s) taking decisions in terms of workload and prioritization
  • Obtaining a stakeholder role in projects, working closely with the testing and organizational change management leads
  • Collaborate with business peers to ensure IT users in the departments are trained and coached on how to apply standard processes in order to optimize the anticipated business benefits
  • Decide on process layouts and changes to the processes, in collaboration with enterprise/integration architect and specialists in the appropriate technology domains
  • Help to drive the change into the organization making sure that the new process is respected and adhered to in the day to day business
  • Work closely with other Business Process leads on integration topics and cross functional processes
  • Responsible for reduction of incident tickets in the assigned process area e.g. by implementation of continuous improvements of standard processes
  • Get business processes documented and translated business requirements in functional requirements

Your talents

  • Demonstrated managerial IT experience for at least 10 years, ideally in a complex highly demanding industry (automotive, processing)
  • Business acumen to allow a fast context understanding and to create easy alignment with internal customers and suppliers
  • Ability to communicate effectively across multiple constituencies to support project and organizational change management objectives
  • Relevant experience with projects linked to the shared services (Finance, HR, HSE, …) 
  • Ability to efficiently implement the defined actions and to introduce process changes wherever applicable
  • Strong communicator with open personality and “critical eye”
  • Ability to communicate complex problems in a non-technical simplified manner and in business impact terms
  • Fluent communication in English and Dutch
  • Earned a master degree in Computer Science, Finance or equivalent by experience

What do we offer?

  • Come and work in an interesting and challenging environment for professionals, with a unique perspective on the business “from the inside”.
  • You will be part of a performing team, in a highly challenging and international environment with opportunities to evolve.
  • You will be working in an environment in which initiative is encouraged and rewarded.
  • Last but not least you will receive an attractive remuneration package, 35 holidays and excellent fringe benefits.

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