You will map the new e-commerce processes and the needs of the business unit.
You will give advice on potential process improvements and draw up the functional description of the e-commerce needs.
You provide support and guide the business during the change projects and processes: from training to the go-live moment to aftercare.
You acquire a thorough understanding of our e-commerce needs and you are the key figure between business and IT. Together with the key users you improve and optimize the processes. This way we get reliable and scalable e-commerce processes.
Besides the coordinating aspect, we will also rely on your monitoring and data management to grow towards a productive flexibility and continuous improvement of the e-commerce processes in an ever-changing e-commerce environment.
At least as essential as understanding the processes and having an affinity with systems, is understanding people. Your job is to understand how each person involved can make optimal use of the added value of systems, to guide, train and motivate them.
You preferably have a master degree in an economic direction or already have relevant experience in a similar position.
You have several years of experience in e-commerce processes.
You have strong process modelling skills.
You can think creatively, problem-solving, analytically and innovatively.
You have strong communication skills.
You maintain your helicopter view at all times.
You are customer and result oriented.
You have an excellent knowledge of English.
What do we offer?
You start in a motivated and performing team within a growing, innovative company that operates internationally.
An exciting position where you can learn a lot and also get the chance to take the initiative.
A flexible working arrangement in a traffic-free environment and structural homework possibilities.
Besides the challenge of the content, we offer an attractive salary package, 35 vacation days and excellent fringe benefits including a company car.